|
Implementing a Unified Agent Desktop Just Got Easier
Complexity at the agent desktop affects productivity and the customer experience. Ventana Research reports that "44 percent of contact center agents need to access three or more applications to resolve a customer interaction."
But integrating these critical backend systems doesn't have to be expensive or time-consuming. Learn how you can quickly and inexpensively streamline access to mainframe applications to:
- increase agent productivity
- improve the customer experience
- maximize your investment in existing systems
View On-Demand - Compliments of Cincom Synchrony and Attachmate!
We're confident that you'll find this on-demand webinar valuable, complete with overview demonstration and a Q&A session.
|